1. Introduction
This Privacy Policy explains how Opervia Technologies Limited (“Opervia”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website, submit an enquiry, request information about our platforms, or communicate with us about our software products, licensing arrangements, white-label deployments, or custom development services.
Opervia is a technology operating company focused on building, licensing, white-labeling, and deploying sector-focused software platforms and related digital infrastructure.
By using this website or submitting information through it, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to personal information collected through the Opervia website and related website enquiry channels.
It does not automatically apply to separate product websites, software platforms, customer portals, or third-party services that may have their own privacy terms. Where you access a separate product environment, such as EduVault, that product environment may be governed by its own privacy notice, terms, subscription agreement, deployment agreement, or customer-specific documentation.
3. Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
name; email address; phone number; company or organisation name; country or region; area of interest; enquiry message; information relating to SaaS access, licensing, white-label deployment, custom development, partnership, or product demo requests; any other information you choose to submit through the website or by email.
We may also collect limited technical information when you visit the website, including:
browser type; device type; pages visited; referring page; approximate location derived from technical data; date and time of access; basic usage or performance information.
If analytics, cookies, or similar technologies are later enabled, we may collect website usage information to understand visitor engagement and improve the website. Where required, we will provide appropriate notices or controls.
4. How We Use Your Information
We may use personal information for the following purposes:
- to respond to enquiries submitted through the website;
- to discuss Opervia platforms, SaaS access, licensing, white-label deployment, custom development, pilot opportunities, or partnership arrangements;
- to provide requested information, proposals, demos, or follow-up communication;
- to assess whether a product, deployment, or commercial model may be suitable for a prospective customer or partner;
- to maintain business records;
- to improve our website, communication, products, and services;
- to manage legal, compliance, security, and operational obligations;
- to protect our rights, systems, intellectual property, and business interests.
We do not sell personal information.
5. Lawful Basis for Processing
Where applicable data-protection law requires a lawful basis for processing personal information, we may rely on one or more of the following:
- your consent, where you voluntarily submit information or agree to receive communication;
- steps taken at your request before entering into a contract or commercial arrangement;
- performance of a contract or agreement;
- compliance with legal or regulatory obligations;
- our legitimate business interests, including responding to enquiries, operating the website, developing commercial relationships, protecting our systems, and improving our services.
6. Product and Commercial Enquiries
Where you submit an enquiry about EduVault, MiningCore, LexBridge, licensing, white-label deployment, SaaS access, or custom development, we may use your information to evaluate and respond to that enquiry.
Submitting an enquiry does not create a customer relationship, partnership, licence, deployment arrangement, or binding commercial obligation. Any such relationship will be subject to separate written terms.
7. Sharing of Information
We may share personal information only where reasonably necessary, including with:
- hosting providers, website infrastructure providers, email service providers, form-processing tools, analytics providers, or other technical service providers;
- professional advisers, including legal, accounting, compliance, or security advisers;
- partners or contractors involved in responding to a specific enquiry, where appropriate;
- regulators, public authorities, courts, or law-enforcement bodies where required by law;
- parties involved in a business restructuring, investment, acquisition, transfer, or similar corporate transaction.
Where we use service providers, we expect them to process information only for authorised purposes and with appropriate safeguards.
8. International Transfers
Some service providers or infrastructure used to operate the website may be located outside your country. Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are made with appropriate safeguards and in accordance with applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our rights.
Where information is no longer required, we may delete, anonymise, or securely archive it.
10. Data Security
We use reasonable technical, organisational, and administrative measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no website, email system, or internet transmission is completely secure. You should avoid sending confidential, sensitive, or highly regulated information through the website unless a secure channel has been agreed.
11. Your Rights
Subject to applicable law, you may have rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request information about how your data is processed;
- lodge a complaint with a relevant data-protection authority.
To make a privacy-related request, contact us using the details below.
12. Cookies and Analytics
The website may use essential technologies required for security, routing, hosting, performance, and basic website operation.
If non-essential analytics, tracking, or advertising technologies are introduced, we may update this Privacy Policy and, where required, provide appropriate consent or preference controls.
13. External Links
The Opervia website may contain links to third-party websites or separate product websites, including EduVault. We are not responsible for the privacy practices, content, or security of external websites. You should review the privacy policies and terms applicable to any external site you visit.
14. Children’s Information
The Opervia corporate website is intended for business, institutional, and professional users. It is not directed at children.
Where Opervia products are used by schools or educational institutions, child or student data should be handled under the applicable product terms, school agreement, data-processing terms, and relevant privacy obligations.
15. Confidential Information
The website contact form is for general enquiries. Unless we have entered into a written confidentiality arrangement, you should not submit trade secrets, highly confidential materials, regulated data, sensitive student records, financial credentials, or other sensitive information through the general website form.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or data-processing practices.
The updated version will be posted on this page with a revised effective date.
17. Contact
For privacy questions, data requests, or enquiries about this Privacy Policy, contact:
Opervia Technologies Limited
Email: help@operviatech.com
General enquiries: enquiry@operviatech.com